How does HomeServe vet their approved tradespeople?

We're careful to vet all HomeServe approved tradespeople. We do this by: Inspecting jobs upon completion Taking a copy of their Public Liability Certificate Validating their relevant trade certificates Ensuring they comply with our service levels Getting them to sign the HomeServe Health and Safety Statement

I need a new boiler, can you help?

Yes, we can help you find the right new boiler for your home and install it at a time to suit you. Plus, there are exclusive discounts available to HomeServe customers on a range of makes and models. Terms & Conditions apply. Call 0808 278 1246 and speak to one of our friendly advisors who will be able to answer any questions and book in a survey. Please check any existing policies you may have, to understand what you're already covered for before proceeding.

When will my Boiler Service be carried out?

Our service department will contact you each year to arrange your Boiler Service, if you have a Boiler Service included in your cover/plan. The type of cover/plan you hold will determine when your service will be carried out. Homeowners - Your Boiler Service will be carried out between April and September. Landlords - Boiler services for Landlords are carried out Monday to Friday, 9am to 5pm. If you opt to include a Gas Safety Inspection (CP12) in your cover/plan, this will be carried out the same time as your Boiler Service.

How do I update my marketing preferences or remove myself from HomeServe's emails/mailings/phone calls?

To update your marketing preferences or to remove yourself from HomeServe’s emails/mailings/SMS/phone calls, please contact us.

How does HomeServe vet their approved tradespeople?

We're careful to vet all HomeServe approved tradespeople. We do this by: Inspecting jobs upon completion Taking a copy of their Public Liability Certificate Validating their relevant trade certificates Ensuring they comply with our service levels Getting them to sign the HomeServe Health and Safety Statement

I need a new boiler, can you help?

Yes, we can help you find the right new boiler for your home and install it at a time to suit you. Plus, there are exclusive discounts available to HomeServe customers on a range of makes and models. Terms & Conditions apply. Call 0808 278 1246 and speak to one of our friendly advisors who will be able to answer any questions and book in a survey. Please check any existing policies you may have, to understand what you're already covered for before proceeding.

What information will I need to buy this insurance?

To make buying your cover as simple as possible, please make sure you have the following information to hand: Details of the house, bungalow or flat you want to cover Details of how it is heated (for example, the make of your boiler) A valid email address The bank details of whoever will pay for the insurance.

What’s a boiler health check, and why does my boiler need one?

Your boiler will be given a health check within the first year you’re covered by HomeServe. This is an initial inspection during which a Gas Safe registered engineer will check your boiler to ensure it is safe and can be insured. Your boiler must pass this health check before any boiler insurance claims you make can be progressed. Your boiler health check must be booked or completed within your first 90 days as a HomeServe customer, and it’s easy to arrange your appointment online. If you move house, you must let us know so that we can organise for a boiler health check to be carried out at your new home. This will need to be done before any further insurance claims can be made. Please note that in your first year with HomeServe, your boiler health check and boiler service will be carried out during the same appointment even though they are separate inspections. For more information, read our guide to the differences between a boiler health check and a boiler service.

Need a home or boiler repair?

Say hello to Ding. A new membership for hassle-free home repairs.

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Become a member for £5 a month

With a Ding membership, you'll get access to HomeServe’s expert plumbers, electricians and gas engineers at upfront prices. From boiler repairs to general fixes. Just Ding and it’s done.

Icon of a lightning bolt, representing quickness or ease.

Ease. There's no ringing around or comparing quotes - book when you need us.

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Quality. Our work is top-notch. We even guarantee it for a whole year. Terms and conditions apply.

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Confidence. All our friendly engineers are trusted and approved by HomeServe.

Become a member today

Need a job doing today?

Take the hassle out of your home repairs, with upfront prices and access to our trusted and approved engineers from HomeServe.

Heating

from £160

Gas boiler service and maintenance
Repair a gas boiler
Carbon monoxide alarm installation

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Plumbing

from £95

Repair a leak
Unblock a drain
Replace a tap

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Electrics

from £125

Repair or replace a light switch
Repair or replace a plug socket
Replace a light fitting

View availability and pricing

Do you have an existing insurance policy with HomeServe?

Yes, I’ve already got cover and need to make a claim...

You can make a claim online now – it's easy to do. Just tell us what’s wrong and book a Home Expert for a time slot to suit you.

Yes, but I need a one-off repair not included in my cover...

Our team of experienced engineers are on hand nationwide, ready to help fix a range of plumbing, gas, boiler and electrical issues.

Terms and conditions

Ding is now on Android

Your Ding membership allows you to book jobs, update your account, and receive support from our dedicated team.

Frequently asked questions

Ding is a new digital membership that, for just £5 a month, puts you within easy reach of HomeServe's nationwide network of trusted plumbing, heating and electrical engineers. Simply pay an upfront price and we'll get your job done.

HomeServe's 12-month insurance policies bring you all-year-round cover for your home's plumbing, drainage, heating and electrics. With cover in place, if the unexpected happens, all you need to do is make a claim, pay your excess and one of our engineers will get things running smoothly again.

Whichever option you choose, you can relax knowing that our expert engineers are on hand, ready to get your job done.

Ding is a trading name of HomeServe, which means we have access to its nationwide network of approved and trusted engineers. So when you need to book a job, you can rest easy knowing that we'll have an expert engineer nearby, ready to help get it done.

The full terms and conditions can be viewed here.

Ding is a trading name of HomeServe Membership Limited.