If you're in the process of moving home or you've already moved, simply log in to your MyHomeServe account and click on ‘Change your address’. Once you've filled out your details, we’ll confirm if your new address is eligible for cover within 3 working days. If you don't have MyHomeServe, you can create your account here.
If you have cover for a gas boiler, you'll need to arrange another Boiler Health Check, so we can make sure the boiler in your new home is safe and can be covered.
Alternatively, if you're a Landlord and want to discuss a change of address, message us online and we'll be happy to help.
Thanks for letting us know.
You can also try using our search for help.
Yes, take me to the search No, I'd like to get in touch
Or you can choose another topic.
We're available:
By Phone:
0330 0247 202
By Textphone:
18001 0330 0247 999
Send your letter to the following address:
Customer Enquiries
HomeServe Membership Ltd
Freepost RLYC-LXAL-GEEH
Walsall, West Midlands
WS2 7BN
* For claims lines are open 24 hours a day, every day of the year. For enquiries, lines are open on weekdays from 8am to 8pm, Saturdays from 8am to 4pm and Sundays 10am to 4pm. Calls will cost you no more than the rate of a standard call and charges may vary depending on your network provider. Calls are recorded for quality control and training purposes.