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Once we've received your document or access code, we'll send you a letter within 10 working days to let you know if your request has been accepted, and that the POA or COP status has been applied to the customer's account.

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We're available:

  • Weekdays 8am - 8pm
  • Saturday 8am - 4pm
  • Sunday 10am - 4pm

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By Phone:

0330 0247 202

By Textphone:

18001 0330 0247 999

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Email us using our simple form and we'll respond within 10 working days.

Write to us

Send your letter to the following address:

Customer Enquiries
HomeServe Membership Ltd
Freepost RLYC-LXAL-GEEH
Walsall, West Midlands
WS2 7BN