If you'd like to rearrange a claims appointment, simply message us online* or just give us a call on 0330 0247 202**.
If you'd like to rearrange a boiler service or boiler health check, please log into your MyHomeServe account and click on 'Manage Your Appointment'.
If you don’t have a MyHomeServe account, you can create one now.
*Our team is available on weekdays 8am to 8pm, Saturdays from 8am to 4pm and Sundays 10am to 4pm.
**Claims lines are open 24 hours a day, every day of the year. Calls will cost you no more than the rate of a standard call and charges may vary depending on your network provider. Calls are recorded for quality control and training purposes..Thanks for letting us know.
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We're available:
By Phone:
0330 0247 202
By Textphone:
18001 0330 0247 999
Send your letter to the following address:
Customer Enquiries
HomeServe Membership Ltd
Freepost RLYC-LXAL-GEEH
Walsall, West Midlands
WS2 7BN