Try opening a new window, so you have your emails in one and the My HomeServe account login screen in another. This should hopefully fix any problems you're having.
If you have requested a new verification code, it's best to delete any previous codes from your inbox to be certain you are using the latest one.
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We're available:
By Phone:
0330 0247 202
By Textphone:
18001 0330 0247 999
Send your letter to the following address:
Customer Enquiries
HomeServe Membership Ltd
Freepost RLYC-LXAL-GEEH
Walsall, West Midlands
WS2 7BN